Our 90-day Provider-informed Organizational Resilience (PiOR) program can be delivered to cohorts of physicians, nurses, clinical teams, or custom-designed to fit a specific targeted need.

We have had meaningful and measurable success in all of the provider cohorts we have worked with.

PROVIDER BURNOUT IS A CATASTROPHE IN SLOW MOTION

The Stressors

Physician stressors have grown significantly with the coronavirus pandemic, introduction of the electronic medical record, the increasing demands for efficiency, and the growing number of complex patients.

The Impact

The impact of provider burnout is seen in the trauma experienced by individuals and their families, as well as a decrease in the key metrics of quality health care.

COVID-19 • EHR • Poor Leadership • Polarizing Attitudes • More Clerical Demands • More Patients - Less Support

For the Individual

Broken Relationships
Substance Abuse
Depression
Suicide

For the Healthcare System

Patient Dissatisfaction
Reduced Productivity
Poor Retention
Lower Quality

Popular Efforts to Address the Problem Fall Short

Why Efforts Fail:

Example:

Focus is on addressing symptoms, not the underlying causes of stress and burnout.

Programs implemented to reduce EHR data entry clicks for clinicians, when the task might have been better handled by others.

Efforts address clinicians separately from the environment they work in.

Helping burnt-out clinicians but ignoring the stressors added by the work environment.

Typical initiatives don't involve clinicians, but rather focus on "fixing" them.

Burnout cannot be addressed with programs mandated by the administration - and without the input of doctors, nurses, and staff.

Though well intended, many offerings just miss the mark.

Expecting overworked clinicians to participate in lunchtime meditation sessions is probably unrealistic and more frustrating than helpful.

PROVIDER-INFORMED ORGANIZATIONAL RESILIENCE (PiOR)

Provider-Informed...

All efforts involve and are informed by clinicians, which increases the likelihood for success and sustainability.

...Organizational Resilience

Structures and practices that create less stressors AND develop resilience in the clinical staff.

Key Elements in the PiOR Process

1. Powerful Adaptive Wellbeing Psychometric (AWP)

Based on the latest developments in neuroscience. Identifies 10 key drivers of brain performance and resilience and informs our Wellbeing Workbench™ data visualization tool..

2. Individual and Group Coaching

One-on-one sessions with ICF certified coaches trained in Master Your Mindset™ content.

ENTIRE PROCESS INVOLVES CLINICIANS, STAFF AND ADMINISTRATORS

A Case Study

Case Study:

20 inpatient and outpatient clinicians from one hospital system each received pre and post FourCore surveys, as well as individual coaching and group facilitations within a 90-day period.

Results:

Burnout risk was reduced from 2.6 to 1.33 as measured by the Mayo Clinic's Well-Being Index. There was statistically significant improvement in the FourCore outcomes of Leadership, Innovation Capacity, Learning Capacity, and Resilience, as well as shared ownership between administration and physicians regarding existing influencers and actions for improving organizational resilience.