Chief Engagement Officer

Hometown / Current City:

 Fremont CA / Billings, MT


BS from Santa Clara University in Political Science and Government/ Master of Education from University of California, Los Angeles

Carlos has been highly successful as a keynote speaker, workshop presenter, and consultant. He works directly with many of the clients and organizations hired by Elation. He is a coach and teacher whose purpose is to inspire people to be better. He continually helps leaders and companies achieve outstanding business results while improving organizational culture and employee engagement.

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  • Carlos has 20+ years of experience improving workforce and leadership performance.
  • He creatively combines and leverages his expertise in Lean/Six Sigma, Service Excellence and Workforce Development with Brain and Mindset research to achieve extraordinary results for his clients.
  • He served as the former Chief Learning Officer of nationally recognized healthcare organization in areas of service, leadership, and quality.
  • He has delivered over 100 presentations and keynote addresses regarding leadership effectiveness and organizational performance.
  • He is an experienced practitioner of innovative methods such as: Positive Deviance, Open Space Technology, Improvisational Theater, and Liberating Structures.
  • He is a senior-level learning strategist who has designed and transformed employee recruitment and hiring processes, on-boarding, orientation, and leadership and staff development programs.
  • He is a former NCAA Head Soccer Coach

Carlos lives with his wife and two children along the Yellowstone River just west of Billings, MT. When he’s not working with clients, you can find him spending time outdoors with his family or volunteering as a board member for organizations working in education or youth sports.

Elation Logo on White Circle

Elation Inc.

P. O. Box 3294

Billings, MT 59103



P. O. Box 1567

Cody, WY 82414


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